Skip Navigation LinksCounsel > Services to Agencies > Mediation


What is mediation? 

Mediation is a voluntary, informal process through which a trained impartial mediator assists in reaching a mutually acceptable resolution of their dispute. Mediation is non-adjudicative. It is up to the parties themselves to decide if they can agree to resolve the dispute and, if so, to determine the terms of the settlement as opposed to having a judge or arbitrator determine the outcome. 


How does mediation work? 

Mediation identifies the parties' interests, areas of agreement, and works within those areas to forge a settlement that is satisfactory to all involved. The process is voluntary and confidential. 

Jonathan L. Curtis, 
Program Director

Teresa Wills, 
Program Coordinator