What is mediation?
Mediation is a voluntary, informal process through which a trained impartial mediator assists in reaching a mutually acceptable resolution of their dispute. Mediation is non-adjudicative. It is up to the parties themselves to decide if they can agree to resolve the dispute and, if so, to determine the terms of the settlement as opposed to having a judge or arbitrator determine the outcome.
How does mediation work?
Mediation identifies the parties' interests, areas of agreement, and works within those areas to forge a settlement that is satisfactory to all involved. The process is voluntary and confidential
Jonathan L. Curtis,